Legal

Privacy Policy

How Vision Lab collects, uses, stores, and protects data across its applications, websites, games, and services.

1. Introduction

Vision Lab (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of users of our digital services, mobile applications, and VR/XR applications for Meta Quest, including the Jump Rope XR application. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our products and services (collectively referred to as the “Service”).

2. Personal Data from Meta Platform Features

If you grant our app access to Meta Platform Features through the Data Use Checkup, we collect the following personal data:

  • Meta USER_ID - a unique ID assigned by Meta to your account.

We do not collect the following information:

  • Your name
  • Your email address
  • Your profile picture
  • Your friends list
  • Precise location data
  • Payment information
  • Any other personal data beyond the Meta USER_ID

3. Why We Collect This Data

The Meta USER_ID is used strictly to provide and support the following features:

  • Displaying and maintaining leaderboards
  • Tracking and unlocking achievements
  • Processing platform events and analytics allowed by Meta
  • Entitlement verification to confirm legitimate ownership of the app
  • Synchronizing your game progress between sessions

We do not use personal data for advertising, user profiling, or selling data to third parties.

4. Non-Personal Data

We may collect non-personal, aggregated data related to how you use Jump Rope XR, such as:

  • Gameplay session duration
  • Device type and technical performance metrics
  • Crash logs and error reports
  • Anonymous usage statistics

This information is used to improve app stability, performance, and user experience and is not used to identify you personally.

5. How We Store and Protect Data

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

  • Data is stored on secure servers.
  • Access is limited to authorized personnel who need it to operate and improve the app.
  • We never sell or rent your data to third parties.

6. General, Fitness, and Tracking Data

General Data

  • Technical information, such as device type, operating system, and general location.
  • Anonymized activity data related to the use of the Service.

Fitness Data

  • Aggregated physical activity data, such as total hours of activity.
  • This data is not linked to individual users and is used solely for analyzing general trends.

Cookies and Tracking

  • We use cookies and similar technologies to enhance the user experience and for analytics. Users can manage cookie settings in their browser.

7. Use of Data

The collected data is used for:

  • Operating, maintaining, and improving the Service.
  • Optimizing the user experience and personalization.
  • Conducting analytics and research to enhance our products.

8. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it in accordance with COPPA and other legal requirements.

9. Multiplayer and Social Features

The Service may include player interaction features, such as multiplayer mode, friend lists, and leaderboards. These features do not disclose users' personal data and comply with applicable privacy regulations.

10. Data Sharing with Third Parties

We do not share personal data with third parties except in the following cases:

  • Service Providers: We may share data with partners who assist in operating the Service, such as hosting, analytics, and technical support. They are required to process data in accordance with applicable laws.
  • Legal Requirements: We may disclose information in response to lawful requests from government authorities.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, data may be transferred to the new owner while maintaining compliance with this Privacy Policy.

11. Data Security and Retention

We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse. However, no system guarantees absolute security, and users interact with the Service at their own risk.

We retain data only for as long as necessary to fulfill the purposes stated in this Policy or as required by law. Once this period ends, the data is deleted or anonymized.

12. International Data Transfers

Data may be transferred and stored outside your country of residence, including in countries with different data protection levels. We ensure that such transfers comply with applicable laws, including GDPR.

13. Your Rights

Under GDPR and other laws, you have the right to:

  • Access your data and request corrections.
  • Request the deletion of your data.
  • Object to or restrict the processing of your data in certain cases.

To exercise any of these rights, please contact us using the information below.

14. Cookies and Similar Technologies

We use cookies for:

  • Authentication: Verifying user accounts.
  • Performance and Preferences: Optimizing user experience.
  • Analytics: Understanding Service usage.

Users can manage cookies via their browser settings.

15. Changes to the Privacy Policy

We reserve the right to modify this Policy at any time. If significant changes are made, we will update the Effective Date and, if necessary, notify users. Continued use of the Service after changes means acceptance of the updated policy.

16. In-App Purchases and Downloadable Content

Our application may use In-App Purchases and/or downloadable content to provide users with access to premium features, subscription-based services, additional workout programs, virtual environments, music packs, and future content updates.

These purchases help us:

  • unlock premium functionality and subscription features;
  • deliver new VR/XR experiences and downloadable content;
  • improve and maintain the Service;
  • support ongoing development and updates of the application.

All payments and transaction processing are handled securely through the official platform provider, such as Meta, and we do not directly collect or store users’ payment card information.

Purchase-related information may include:

  • subscription status;
  • entitlement information;
  • purchased content identifiers;
  • transaction confirmations provided by the platform.

This information is used solely for:

  • verifying active subscriptions and purchases;
  • enabling access to purchased content and features;
  • restoring purchases;
  • preventing fraud and abuse;
  • improving user experience and customer support.

By using In-App Purchases or downloadable content, users also agree to the terms and policies of the respective platform provider.

17. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: contact@visionlab.pro